Code of Ethics

Code of Ethics & Business Conduct

Purpose and Scope

This code of ethics applies to all employees, contractors, and representatives of The Key Chain Urn Company. However, if you are external to the company, we encourage you to report any concerns directly to us at hello@keychainurn.com so that your concern can be investigated.

This Code of Ethics outlines our ethical standards and behaviors expected to maintain integrity, trust, and professionalism in our operations: 

Core Values and Ethical Standards

Honesty and Integrity

  • Always be truthful in communications with customers, colleagues, and stakeholders

  • Never engage in fraudulent activities or misrepresentation of products or services

Respect and Fairness

  • Treat all customers, colleagues, and stakeholders with respect and dignity
  • Provide equal opportunities and avoid discrimination based on race, gender, age, religion, or any other protected characteristic

 

Customer Focus

  • Prioritize customer satisfaction and strive to exceed expectations
  • Address customer concerns promptly and professionally

 

Confidentiality and Privacy

  • Protect customer and company information from unauthorized access or disclosure
  • Adhere to data protection laws and company policies regarding information security

 

Compliance and Legal Responsibility

  • Follow all applicable laws, regulations, and company policies
  • Report any suspected violations or unethical behavior through appropriate channels including outside government entities.

 

Specific Guidelines:

Conflicts of Interest

  • Disclose any potential conflicts of interest to management
  • Avoid using company resources or position for personal gain

Asset Protection

  • Safeguard company assets, including inventory, equipment, and intellectual property
  • Report any suspected theft or misuse of company resources

Ethical Sales Practices

  • Provide accurate information about products and services
  • Never engage in deceptive or manipulative sales tactics

Workplace Conduct

  • Maintain a professional appearance and adhere to the company dress code
  • Use technology and social media responsibly to product customers and the company

Health and Safety

  • Follow all safety procedures and report any hazards or accidents immediately
  • Maintain a drug-free and alcohol-free workplace                                           

Reporting and Enforcement

  • Report any violations of this code to your supervisor or through the designated reporting channels
  • Cooperate fully in any investigations related to ethical concerns
  • Understand that violations of this code may result in disciplinary action, up to and including termination

By adhering to this code of ethics, we create a positive, ethical, and professional environment that benefits our customers, employees, and the company as a whole!